NONAME CAT- If you have less than 20 pieces of equipment, don't bother calling field service if your machine breaks down and you need it quick. 7-10 days out if your lucky, but the BIG company with 150 pieces on one job gets next day field service!?
-A parts person that don't know what an engine lifter is? I constantly get wrong parts unless I ask for someone there that's been there for 30+ years. Just aggravating!
-When your machine runs out of its original...
What has happened to customer support?
What has happened to customer support?
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