I am searching for some benchmark service times for general equipment such as excavators, dump trucks etc.
I have just completed a 5000hr service on a customers ZX350, but due to some "technical difficulties" with my service rig I spent way more time at the job and the process was longer than I intend to charge out...
How much time should I charge the customer and still keep a straight face. I was onsite for 9 hours but should have taken much less time.
Cheers
Vinnie
General Service time benchmarks
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