Bobcat Excavator Parts Quality

mardi 3 mai 2016

Hi, I own and operate a 2014 Bobcat E35 which was purchased new mid 2014, it had been fairly trouble free up until 8 months ago when the rotary/swivel joint started to leak, told the service tech who was at my home performing a service (this is a requirement here in Australia to get a 3 yr warranty), he noted the fault and it was put into our local Bobcat dealers workshop who did the repair, I was told they replaced the rotary joint with a brand new Bobcat spare part as the original unit was badly pitted internally, this was all done under warranty. Well I had a 750hr service performed this morning by Bobcat again and the rotary joint has failed again (leaking oil), so that's 8 months. The machine still has over 12 months of it's original warranty but have been informed by the dealer that the spare part only has a 6 month warranty.

Does this sound fair coming from Bobcat who did the repair with a genuine Bobcat part which has failed twice in two years!!


Bobcat Excavator Parts Quality

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